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Policies

  • All Sales are Final unless train is cancelled or rescheduled.
  • Tickets first come – first served ~ many trains sell out months in advance.  Order early!
  • Advance Reservations required for all trains with food.
  • Reservations are suggested for sightseeing trains.
  • Trains without reservations may be cancelled without advance notice.
  • Pick up tickets at least 15 minutes prior to scheduled departure time.
  • We reserve the right to substitute equipment as may be required.
  • Bed & Breakfast Adults 21+ only.
  • Bed & Breakfast subject to a $50.00 per room per date reschedule fee.
  • Credit Cards accepted in Depot Gift Shop.  Cash only accepted onboard train.
  • ATM available in lobby.
  • No Smoking onboard the train – Designated smoking area available at Depot.
  • No outside food or beverage permitted.  Snacks available in depot gift shop.
  • No coolers allowed.  Baggage subject to search.
  • 10 pm Quiet Time enforced in all sleeping cars.
  • No pets allowed.  Certified Service Animals by advance reservation with proper paperwork.
  • All trains have restroom facilities – All trains are roundtrip and return to Trego Depot.
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